Refund Policy

We issue a refund when:

• your order arrived damaged, defective or incorrect and you'd rather have money back than a reprint;
• we cancelled your order because we couldn't fulfil it;
• you cancelled before production started;
• a return has been agreed with us and the item has arrived back.

Refunds go back to the original payment method through Stripe, our payment processor. We cannot refund to a different card, to a bank account, or as store credit.

We process approved refunds within 2 business days. Your bank then typically takes a further 5–10 business days to post it — that part is outside our control.

You'll get an email confirming the amount as soon as the refund is issued.

For a faulty, incorrect or cancelled order we refund the full amount you paid, including shipping, tax and any US import duty and brokerage fee.

To be confirmed by Slice 4 You: For an agreed change-of-mind return, whether original shipping is refunded still needs to be decided.

Where only part of an order is affected — one item in a multi-item order, or an agreed price adjustment — we refund that portion and the rest of the order stands.

Any sales tax we collected is refunded in proportion to the amount refunded. For US orders, import duty and the brokerage fee are refunded in full when the whole order is refunded.

If a refund hasn't appeared after 10 business days, check with your bank first, then contact us with your order number and we'll send you the Stripe refund reference.

See also our Return Policy and Shipping Policy.

Questions about this policy? Email slice4you3d@gmail.com.

Slice 4 You · Winnipeg, Manitoba, Canada