Return Policy

If your order arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We will reprint the item or refund it — your choice — and we cover return postage where a return is needed.

This is our reprint guarantee and it applies to custom and made-to-order items too.

Items printed to your specification — custom models, personalised text, non-catalogue colours — are made for you individually and cannot be returned because you changed your mind. They are of course fully covered if they arrive faulty or don't match what you ordered.

To be confirmed by Slice 4 You: Whether unopened catalogue items can be returned for a change of mind, the return window, whether a restocking fee applies, and who pays return postage all still need to be decided. Until this is set, treat change-of-mind returns as handled case by case — contact us and we will work it out with you.

Returned items should be in the condition you received them, with any packaging that protects them in transit. Items damaged by use or by inadequate return packaging may not be eligible for a full refund.

1. Email us with your order number and what's wrong, including a photo where relevant.
2. We'll reply with whether to return the item and, if so, where to send it.
3. Don't send anything back before you hear from us — unannounced returns can go missing.

Refund timing and method are covered in our Refund Policy.

Orders can be cancelled for a full refund any time before production starts. Once a made-to-order item is being printed we may not be able to cancel it — contact us as soon as possible and we'll tell you where your order stands.

Questions about this policy? Email slice4you3d@gmail.com.

Slice 4 You · Winnipeg, Manitoba, Canada